Forum Discussion
MatthewMoran
Apr 19, 2021Copper Contributor
Gmail Sent Through Outlook Client Goes to Spam
My client has a Google Workspaces domain. Some of their users send mail via Gmail online. Others use the Outlook application (NOT OUTLOOK.COM). Recently, any messages sent from the Outlook Appli...
wildlucifero
Copper Contributor
It seems I resolved the problem configuring the DKIM & SPF records into DNS server's domain provider.
Google webmail uses a different SMTP server than smtp.gmail.com
Ciao-ciao
Michele
Sibirac
Feb 24, 2022Copper Contributor
Hi mate, can you please share what exactly you did?
- wildluciferoMar 14, 2022Copper ContributorHi Sibirac,
my customers have registered their mail domain into a different provider than Google.
I set up the DKIM and the SPF records using the values generated by Google. Initially I setup these valuse for myself into a domain provider DNS but there was something wrong, so I used the technical support of the domain provider and they inserted these values for me. Now, the Google's tools give me the OK result.