Forum Discussion
Gmail Sent Through Outlook Client Goes to Spam
MatthewMoran Hi Matthew
Did you find a solution for your problem as one of my clients is having exactly the same issue.
They are estate agents and need to use the Outlook software in conjunction with their managemnt software
When they send to any microsoft email address, eg outlook.com live or hotmail via Outlook it goes to the customers spam, but when they send via gmail web it goes tot he clients inbox
markmcbride1000 My friend has started running into this. It appears to happen when he uses Outlook AND when he is on his home internet connection (FiOS). It does not happen when he is on another network or if he used the GMail web interface. I see that when he uses Outlook his IP address is included in a header. He requested and got a new FiOS ip address but that did not help unfortunately.
- Craig_Davies150Aug 04, 2021Copper Contributor
Hi mpvosseller
I and some friends have same issue.
Cant send from a microsoft, ie outlook or hotmail etc as it goes to their spam.
Even when they accept as not spam, still happens.
I can reply to there email and it goes to their inbox.
some contacts in gmail this is there only contact, so I cant tell them to look in the spam box.
How do I fix this?