Forum Discussion
davidmshores
Dec 28, 2021Copper Contributor
Gmail Option is gone on Outlook.com
Hey guys, when using web-based Outlook at Outlook.com, I had enabled this Gmail option which would place a small Gmail icon underneath my regular outlook.com email. Well, a couple of week ago I notic...
davidmshores
Dec 28, 2021Copper Contributor
Here is a screenshot. When I hover over the "email plus" icon, it says "Add Gmail Account". This is where it used to show a Gmail icon after connecting to Gmail, and I could check my gmail within outlook.com. Now when I click that icon, it pull up the OAuth page to connect to Gmail, then loads Gmail up on the older looking Outlook.com (2nd screenshot)
- oakserverJan 02, 2022Copper Contributor
davidmshores I've noticed exactly the same thing in the last couple of days. I can only assume Microsoft have removed support for it. I can seem to add my gmail account back in - when I try I just see empty mailbox folders from gmail.
- oakserverJan 11, 2022Copper ContributorI've managed to get things working again this evening but not without a lot of investigation. Eventually I managed to get it working by unlinking the gmail account. Then log on to gmail.com settings and ensure all labels were set to 'show' and all 'Show in IMAP' were checked.
Then I added my gmail account on outlook.com and outlook for Mac (new style) and everything started syncing again - my gmail is once again available in Outlook.