Forum Discussion
cakahl
Feb 05, 2020Copper Contributor
From Field in New Message Pre-populate Shared Email
I just setup a shared mailbox for several users in our organization. Everyone is accessing it and functioning without any problems. However, I noticed that on my own Outlook, on a different shared m...
VasilMichev
Feb 05, 2020MVP
This depends on how you've added the shared mailbox in Outlook (additional account vs additional/automapped mailbox).
- cakahlFeb 05, 2020Copper Contributor
VasilMichev They are just automapped.
- VasilMichevFeb 06, 2020MVP
That's the expected behavior then. You either need to add it as additional account (File -> Add account) or use third-party add-ins that allow you to change the From address.