Forum Discussion
rayan5
Sep 24, 2022Copper Contributor
force the sender to select one option before sending it to the mailbox
We have a shared mailbox for solving IT problems, if I want to force the sender before sending it to this mailbox to tick if it related to hardware or software problem, is there a way for that. he ca...
- Sep 25, 2022No, you can't unless you want to go a very complex way with custom programming and still not reach a 100% solution.
A more pragmatic solution would be to create 2 addresses (1 for software and 1 for hardware) and have them land in the same mailbox.
Sep 25, 2022
No, you can't unless you want to go a very complex way with custom programming and still not reach a 100% solution.
A more pragmatic solution would be to create 2 addresses (1 for software and 1 for hardware) and have them land in the same mailbox.
A more pragmatic solution would be to create 2 addresses (1 for software and 1 for hardware) and have them land in the same mailbox.