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apiatt's avatar
apiatt
Copper Contributor
Sep 13, 2024

Folder Labels in Inbox

The old outlook would keep the folder label on email chain if someone replied to it and the new email was in your inbox. The new outlook only shows you the folder label when you search for an email. Is there away to get Outlook to show the folder label for emails that have been replied to? For example, someone emails be to pay an invoice. I pay the invoice, reply back that it is paid, and then move the email to my "Paid" folder. That person then replies to the email saying thank you. The new email is in my inbox but there is no folder label on it any more to show that the email chain had been filed already in the "Paid" folder. I have to look through the email chain, see that it has been paid, and then move it again to the "Paid" folder. 

 

When I search for an email, the folder label is there. I want the label to stay with an email chain even when there is a new email added and it is pulled into my inbox so I don't have to figure out again which folder that email chain should be filed in. 

 

 

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