Forum Discussion

Brass Contributor

Nov 12, 2018

Focused Inbox keeps disappearing

Hi - I gotten used to Focused Inbox and quite like it. However, it keeps disappearing on me. On first load in the morning, Outlook shows Focused Inbox. After processing the first morning's set ...

Rnishat0786

Iron Contributor

Nov 12, 2018

Hi Andrew

Kindly try to repair office. If it does not work try to uninstall and re install office. I would suggest try the steps given in the below thread :

https://answers.microsoft.com/en-us/outlook_com/forum/all/my-focused-inbox-disappeared/cb867861-b592-4072-8de3-846c0a1ab307

Thanks

Robin Nishad

Technical Consultant

BrentWS

Copper Contributor

Oct 11, 2019

Rnishat0786I have tried all the steps that have been recommended. I have the same issue. I am running Windows 10 version 1903; Office version 16.0.11929.20300. The Focused Inbox disappears when I change to a different folder and back to Inbox. Shutting Outlook down and restarting it solves the problem, but only temporarily. I've updated Windows and reinstalled Office. Still having the problem. Any solution yet?