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Andrew van Renen's avatar
Andrew van Renen
Brass Contributor
Nov 11, 2018

Focused Inbox keeps disappearing

Hi - I gotten used to Focused Inbox and quite like it.  However, it keeps disappearing on me.   On first load in the morning, Outlook shows Focused Inbox.  After processing the first morning's set ...
Ash365's avatar
Ash365
Brass Contributor
Jul 01, 2019

mirthrock 

 

okay, glad that worked out.

CmbOsi's avatar
CmbOsi
Copper Contributor
Aug 01, 2019

Ash365   I'm having the same issue using:

 

Outlook Version 1907 (Build 11901.20176 Click-to-Run)

Monthly Channel 

(Current)

 

Windows 10 Version 1803 (OS Build 17134.885)

Checking for updates now and will let you all know..

  • CmbOsi's avatar
    CmbOsi
    Copper Contributor
    Feb 06, 2020

    CmbOsi   The issue has resolved for me for the time being.  No instant disappearing after a mailbox search.  Has been stable for couple of weeks or so.

     

    I'm now on:

     

    Outlook Version 1912 (Build 12325.20344 Click-to-Run)

    Monthly Channel

     

    Windows 10 Version 1903 (OS Build 18362.592)

  • KAT's avatar
    KAT
    Copper Contributor
    Aug 29, 2019

    I have this same issue and have had it for over a year now - I run a fix or an update and it works ok for a while then it starts happening again.  I am on Windows 1903, Outlook 1908.

    Today I tried quick and full fix options, neither has worked.  I removed focussed inbox from tool bar and readded it, but it won't appear in the ribbon now.

  • Ash365's avatar
    Ash365
    Brass Contributor
    Aug 01, 2019
    Uninstall the Monthly channel Office and install the semi-annual channel of Office as its more stable.
    • Miles_10810's avatar
      Miles_10810
      Copper Contributor
      Aug 01, 2019
      What do you mean by 'channel'?
      • Rnishat0786's avatar
        Rnishat0786
        Iron Contributor
        Aug 02, 2019

        Miles_10810 

         

        One of the benefits of Office 365 ProPlus is that Microsoft can provide new features for Office apps on a regular basis, through monthly updates. However, as the admin who deploys Office 365 ProPlus to the users in your organization, you might want to have more control over how often your users get these new features. Microsoft provides you three options, called update channels, to control how often Office 365 ProPlus is updated with new features. Here's an overview of the three options.

         

        Monthly Channel Provide users with the newest features of Office as soon as they're available.
         
        Semi-Annual Channel - Provide users with new features of Office only a few times a year. Every six months, in January and July
         
        Semi-Annual Channel (Targeted) - Provide pilot users and application compatibility testers the opportunity to test the next Semi-Annual Channel. Every six months, in March and September.
         
        Thanks
         
        Robin Nishad

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