Forum Discussion

Andrew van Renen

Brass Contributor

Nov 12, 2018

Focused Inbox keeps disappearing

Hi - I gotten used to Focused Inbox and quite like it. However, it keeps disappearing on me. On first load in the morning, Outlook shows Focused Inbox. After processing the first morning's set ...

Brass Contributor

Jun 28, 2019

Ash365 Thanks for the info. I know its not a real solutions, but I ended up wiping the computer and reinstalling everything. Seems to be fine now.

Brass Contributor

Jul 01, 2019

okay, glad that worked out.

CmbOsi
Copper Contributor
Aug 01, 2019
Ash365 I'm having the same issue using:

Outlook Version 1907 (Build 11901.20176 Click-to-Run)
Monthly Channel
(Current)

Windows 10 Version 1803 (OS Build 17134.885)
Checking for updates now and will let you all know..
- CmbOsi
  Copper Contributor
  Feb 06, 2020
  CmbOsi The issue has resolved for me for the time being. No instant disappearing after a mailbox search. Has been stable for couple of weeks or so.
  
  I'm now on:
  
  Outlook Version 1912 (Build 12325.20344 Click-to-Run)
  Monthly Channel
  
  Windows 10 Version 1903 (OS Build 18362.592)
- KAT
  Copper Contributor
  Aug 30, 2019
  I have this same issue and have had it for over a year now - I run a fix or an update and it works ok for a while then it starts happening again. I am on Windows 1903, Outlook 1908.
  Today I tried quick and full fix options, neither has worked. I removed focussed inbox from tool bar and readded it, but it won't appear in the ribbon now.
- Ash365
  Brass Contributor
  Aug 02, 2019
  Uninstall the Monthly channel Office and install the semi-annual channel of Office as its more stable.
  - Miles_10810
    Copper Contributor
    Aug 02, 2019
    What do you mean by 'channel'?

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