Forum Discussion

Brass Contributor

Nov 11, 2018

Focused Inbox keeps disappearing

Hi - I gotten used to Focused Inbox and quite like it. However, it keeps disappearing on me. On first load in the morning, Outlook shows Focused Inbox. After processing the first morning's set ...

Rnishat0786

Iron Contributor

Jun 20, 2019

mirthrock JensRubaek

A few users in Our organization reported the issue ,, the common thing that I noticed is that the users who are on Windows version 1905, build 11629.20xxx are facing the issue.

To test I installed Office on a different PC with Windows version 1905 but a different build and the issue was fixed..

So the issue is not with Outlook the issue is with windows version 1905, build 11629.20xxx...

as the same version and build of office 365 is working on a different version/build of Windows.

Thanks

Robin Nishad

Sr Consultant

mirthrock

Brass Contributor

Jun 20, 2019

Rnishat0786

Thanks for this info. Robin, can you clarify a little bit. I think the latest version of Windows is 1903, not 1905. The latest Office version is 1905 though.

Rnishat0786
Iron Contributor
Jun 27, 2019
mirthrock

I have seen this issue on Windows 10 versions 180xx and 190xx so it is pretty hard to check however the latest one was 190xx.. as to narrow down the issue I installed the same version of office on a different version of Windows 10 and focused inbox is working fine on that one...

Thanks

Robin Nishad