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Andrew van Renen's avatar
Andrew van Renen
Brass Contributor
Nov 12, 2018

Focused Inbox keeps disappearing

Hi - I gotten used to Focused Inbox and quite like it.  However, it keeps disappearing on me.   On first load in the morning, Outlook shows Focused Inbox.  After processing the first morning's set ...
Bill Pennock's avatar
Bill Pennock
Copper Contributor
Apr 06, 2022
April 2022 and it's still happening. I have not found a way to recover the focused inbox except shutdown outlook and restart. How can it take 5 years to make this feature stable?
  • DPugh1000's avatar
    DPugh1000
    Copper Contributor
    Apr 06, 2022

    Bill Pennock 

    My workaround is to open a separate window for any Outlook view other than the inbox. So, for example, I open my calendar in a new window to look at it. That way my inbox window always keeps the Focused and Other choices. Shouldn't be necessary, but . . . .

    • Bill Pennock's avatar
      Bill Pennock
      Copper Contributor
      May 15, 2022

      DPugh1000 That's a great idea. once you get the other window open you can use that to go between contacts and calendar I suppose as well. Thanks

  • Todd Walker's avatar
    Todd Walker
    Copper Contributor
    Apr 06, 2022

    Bill Pennock because of this issue, and because what was and wasn't showing up in the focused view was constantly changing, I gave up on focused inbox and turned it off long ago in Outlook for the desktop. It seems to work much better on mobile devices though.

    • Bill Pennock's avatar
      Bill Pennock
      Copper Contributor
      Apr 06, 2022

      Todd Walker Thanks.  Too bad it's a super useful feature and when I first started using it I didn't have the problem.  now it is all the time.  sigh.

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