Forum Discussion
Focused Inbox keeps disappearing
Hi - I gotten used to Focused Inbox and quite like it. However, it keeps disappearing on me. On first load in the morning, Outlook shows Focused Inbox. After processing the first morning's set ...
This issue drove me NUTS for weeks. I think I finally found the solution and was able to fix it.
What worked for me was creating a new Outlook profile and just starting to use that instead of the existing one. Once you create a new profile, it's not that difficult to hook up your email address(es) to the new one. Takes a few minutes to an hour (depending on the size and number of your mailboxes). For me, this was Well worth the trouble to do it.
In case you need it, here are some results of how to create a new Outlook profile. Good luck!
https://www.youtube.com/results?search_query=new+outlook+profile