Forum Discussion
"Find Related" search in Outlook does not work
If I try to use the "Find Related" search in Outlook, it returns no results, ever. I just updated my O365 and no change. So I have the latest updates.
Any suggestions?
3 Replies
Update as of February 22, 2026: Based on user feedback, the Find related function is available in New Outlook for MS365 work/school and Outlook.com accounts.
Original & outdated response dated July 2022: The Find Related function has been deprecated in Outlook for the web.
The information below is still valid.
There are several alternative ways to find related emails.Method 1: Use the brackets in the search bar
Online: In the search bar, type your keywords, subject, or person. The results will appear.
Desktop: In the search bar, type [Conversation]:="add keywords or subject title here". With this method, you have to type in the command every time you want to find a series of messages.
Method 2: Bypass the Find Related feature and use Group Conversation
Online: You can bypass the manual effort with Find Related Conversations and enable the Group into Conversation feature. This option groups all related messages automatically in ascending or descending order. You can expand to see all messages and choose to show deleted message. When you move an email to a folder and choose "all mailboxes," all conversations in the inbox, sent, and other folders are shown.
Give it a try. You will no longer have to find conversations manually.
Enable Group into Conversation feature:
- Click on the Settings icon
- Scroll to find Arrange message list in the Quick Settings area
- Select Group into conversations
- Determine if you want the latest messages located at the top (first) or bottom (last).
- Repeat these steps in you want to show each message separately
In case, Microsoft removes this setting for the Quick Settings area, or you want to show/hide the deleted items with your results, complete the steps below.
- Click on the Settings icon, then View all Outlook Settings located at the bottom of the screen
- From Mail then Layout, scroll to Message organization and choose Show email grouped by conversation
- You can choose to show the latest message at the top, bottom or return to show emails individually
- Now you can choose to show or hide deleted items in your email conversations.
Please like or choose the best response to help other users if you find this information helpful. Have a good day.
Teresa
#traccreations4e
Method 2 is basically the desired behavior I was trying to replicate in the New Otlook, that existed in the Classic Outlook.
Thank you
Since this post is several years old, I retested the Method 2 suggestion. It still works in MS365 work/school and Outlook.com accounts.
Option 3: Based on user feedback, Find Related Message is available in New Outlook. You can right-click an email and choose Find Related.
If you find this information helpful, please mark it as the best response to assist others with the same question.
