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James_McQuaker1977's avatar
James_McQuaker1977
Copper Contributor
Nov 17, 2021
Solved

Find Related messages

Can anyone help with my Find Related Messages in this Conversation function not working?
  • Moses3000's avatar
    Moses3000
    Nov 19, 2021
    The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
Eric_Dh's avatar
Eric_Dh
Copper Contributor
Nov 25, 2021

James_McQuaker1977 How to insert the brackets and where ? I do not find the solution?

Teresa_Cyrus's avatar
Teresa_Cyrus
MVP
Nov 25, 2021

Eric_Dh 

Press Ctrl + E to get to the search bar.

Then type the [Conversation]:="whatever you are looking for goes within these quotation marks."

You can also click on the dropdown to choose where you want it to search. 

 

 

 

  • Vincent3001's avatar
    Vincent3001
    Copper Contributor
    Nov 26, 2021

    Teresa_Cyrus 

    Eric_Dh 

    No need to type this search filter manually.

    1. Open the context menu (right mouse click) on the mail you want to find the related messages for.
    2. Select Find Related / Messages in this Conversation function and click on the (pre-filled) search box to edit it and add the square brackets "[" and "]" around the word Conversation.

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