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James_McQuaker1977's avatar
James_McQuaker1977
Copper Contributor
Nov 17, 2021
Solved

Find Related messages

Can anyone help with my Find Related Messages in this Conversation function not working?
  • Moses3000's avatar
    Moses3000
    Nov 19, 2021
    The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
gpino1982's avatar
gpino1982
Copper Contributor
Nov 17, 2021

James_McQuaker1977 Hello there..... I have the exact same issue as of today..... What can it be????? please my mail is gpino@ventasgp.com   Let me know if you found the solution... I even updated Office and the problem is still there. 

  • James_McQuaker1977's avatar
    James_McQuaker1977
    Copper Contributor
    Nov 19, 2021
    Check the response from Moses3000. Inserting the brackets works.
    • Eric_Dh's avatar
      Eric_Dh
      Copper Contributor
      Nov 25, 2021

      James_McQuaker1977 How to insert the brackets and where ? I do not find the solution?

      • Teresa_Cyrus's avatar
        Teresa_Cyrus
        MVP
        Nov 25, 2021

        Eric_Dh 

        Press Ctrl + E to get to the search bar.

        Then type the [Conversation]:="whatever you are looking for goes within these quotation marks."

        You can also click on the dropdown to choose where you want it to search. 

         

         

         

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