Forum Discussion
Farward email failure
I have a second work email, with a client. I have an outlook account, Office 365 account and the client's office 365 acccount. I set up a auto-forward rule in the client's account to my hotmail and...
Hi johnyale
I am sailing in the same boat as you.
The auto-forward rule works perfectly for one client but not for another. The client may have a security policy preventing Contractors from auto-forwarding messages.
I have not tested it yet, but try creating New Outlook rules to forward a category instead of to or from someone.
Rule 1: give it a name
Criteria: To you
Action: Assign to category: client name msg
Uncheck Stop Processing
Rule 2: give it a name
Criteria: Category = "client name msg"
Action: Forward To: your primary account
Uncheck Stop Processing
Again, a contractor may be blocked from sending a rule outside the organization.
Let me know if it works 😃.
#traccreations4e 11/12/2024