Forum Discussion
failing to laod page after login
Hi, My hot mail is failing to load once i login and gives this error UTC Date: 2022-12-21T05:26:38.240Z Client Id: 7AC69711431B44CBAF276410895C39ED Session Id: 4f2d028e-db2e-47cd-a8af-42591...
I have the same problem since this morning
UTC Date: 2022-12-21T14:33:06.012Z
Client Id: 07FACDDF51DB4A74BBF3A5F06CE8469D
Session Id: 62a605b4-fe32-4003-aeac-68e93163943d
Client Version: 20221209009.09
BootResult: fail
Back Filled Errors: None
err: System.FormatException
esrc: StartupData
et: ServerError
estack: Error: 500
at S (https://outlook.live.com/mail/0/?actSwt=true:2:263207)
at https://outlook.live.com/mail/0/?actSwt=true:2:272102
st: 500
ehk: X-OWA-Error
efe: DU2PR04CA0332, PAYP264CA0031
ebe: DB9PR07MB8612
ewsver: 15.20.5924.16
emsg: ErrorUnexpectedFailure
UTC Date: 2022-12-21T14:33:06.012Z
Client Id: 07FACDDF51DB4A74BBF3A5F06CE8469D
Session Id: 62a605b4-fe32-4003-aeac-68e93163943d
Client Version: 20221209009.09
BootResult: fail
Back Filled Errors: None
err: System.FormatException
esrc: StartupData
et: ServerError
estack: Error: 500
at S (https://outlook.live.com/mail/0/?actSwt=true:2:263207)
at https://outlook.live.com/mail/0/?actSwt=true:2:272102
st: 500
ehk: X-OWA-Error
efe: DU2PR04CA0332, PAYP264CA0031
ebe: DB9PR07MB8612
ewsver: 15.20.5924.16
emsg: ErrorUnexpectedFailure
JacquesR1860 and others;
Looks like they fixed it. I refreshed my page and now Outlooks loads up properly.
In here the main problem might be that the error page suggested course of actions hinted that users might be able to do something ("try to refresh page") that could not achieve anything; as opposed to acknowledge that there was a problem that should be fixed in the server side and to provide an estimate for the resumption of service.
