Forum Discussion
Emails "sent as" a user are not stored in user's "Sent Items" folder
We have a notification mailbox that we use to send emails "as" various users in our office, so the notifications box has "Send As" permissions to the various users' mailboxes. When an email is "sent ...
Hi JohnM1075 ,
I'm assuming you are notifications mailbox is shared mailbox. That is the only way you can keep emails in sent mailbox. You can do it by going to Microsoft 365 admin portal > Teams & Groups > Shared mailbox > Select mailbox and under Sent items click on Edit.
Hi JohnM1075,
the MS solution (see Adin_Calkic' suggestion) assumes you'll get 2 copies of one sent email in both Sent Items folders.
If you wish to have only one sent mail, google for UniSent add-in for Outlook.