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RobertBaysinger2024's avatar
RobertBaysinger2024
Copper Contributor
Dec 03, 2024

Emails missing in New Outlook

This morning I noticed I had a few emails missing from my New Outlook Inbox.   I knew the emails had be sent and should be populated in my email Inbox.  Ultimately, I switched back to Classic Outlook and the emails were available (in the Classic Outlook inbox).    Are there any other reports of this type of behavior with New Outlook?

  • ohmis's avatar
    ohmis
    Copper Contributor

    Thanks for the solution, it fixed my issue too

  • Is your New Outlook configured to have conversations on? That might be it, classic has it's own settings that you might have turned off. Worth checking. 

    • ShaniVK1's avatar
      ShaniVK1
      Copper Contributor

      Hi Lisa,

      This did the trick! Thanks soooo much!

      • LisaHendrickson's avatar
        LisaHendrickson
        Iron Contributor

        Thank you for letting me know! I'd appreciate if you marked my answer as the solution, glad it helped! 

  • ShaniVK1's avatar
    ShaniVK1
    Copper Contributor

    Same thing is happening to me. I don't have any answers yet.

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