Forum Discussion
microutlook
Feb 26, 2022Copper Contributor
emails going to the wrong folder
I had a few people contact me to say they had sent me emails, after checking my inbox i couldnt find them. I then did a search and found them in a sub folder (not junk, one i had setup). I ch...
RonRon
Jun 26, 2026Copper Contributor
Have you checked the rules within the Outlook app or at the Emailprovider? It could be a server side rule.
In case of Exchange Online, go to Outlook Web App, gear icon, settings - rules.