Forum Discussion

StephanieOnemissionsc's avatar
StephanieOnemissionsc
Copper Contributor
Oct 10, 2023

Emails going to straight to the delete folder and being marked as read.

I seriously need some help all my emails are going into the delete folder and being marked as read.  I have went through all the rules and there is nothing that makes all my emails foward to delete. ...
ddynamight's avatar
ddynamight
MCT
Jul 28, 2024

StephanieOnemissionsc 

 

So I was having a similar issue. I use Outlook a lot and haven't noticed this before until recently. My wife sent me multiple emails and I kept telling her I didn't receive them until she showed me the email in her mailbox. I then started a search that got me here after reviewing all of the rules I had set in my mail for someone who signed up for many articles and communities like myself, imagine the number of rules I had to review :sad:.

 

Anyway, I found the problem to be that her contact or email was added to a blocked list on my iPhone mail settings (please no one should show her this thread :smile:/babe I didn't block your mail please).

Note: I am NOT using Outlook app on my iPhone, if this is your case.

Go to Settings on your iPhone or Apple Device.

Settings > Mail > Blocked (You will see a list of email addresses that are blocked). Remove the senders' email from the list.

Until you remove the email from this settings it will keep moving the email to the deleted folder. If you have other devices other than iPhone, try the same checks.

I hope this helps someone out there :cool:

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