Forum Discussion
emails are disapperaing from outlook 365 for business accout immediately after being recieved
HI I am having a trouble with emails coming in and immediately disappearing from Outlook. I have check in all folders and also on the Outlook on web but am unable to find the email. This issue has a...
Hi ashishsaluja ,
- Please check the inbox rules in your inbox
- Please let your Exchange administrator start a message trace regarding your coming emails (https://admin.exchange.microsoft.com > Mail flow > Message trace). Configured transport rules can be the cause of the issue.
Maybe that the email is being placed within a "conversation", so is there rather than in timestamp order.