Forum Discussion
Email Templates
I've switched over one of my devices to the "New Outlook"....only to discover there is no ability to save an email as a Template? Well not as far as I can see atm at least. I use heaps of email templates in the old Outlook, and they are an incredible time-saver.
Am I missing a feature here?
13 Replies
- GeoffLCSIron Contributor
Oh right, of course. I get it. It's not an option for me as I train people in how to use Outlook (in organisations), so I need to be on the same version as everyone else.
I'll keep pushing the Templates barrow and see how I go! Appreciate your response Hornblower409 - Hornblower409Brass Contributor
>> I use heaps of email templates in the old Outlook
Office Home & Business 2024 is the latest update to the "old Outlook". It is not MS365. - GeoffLCSIron Contributor
Hornblower409 I already have 365 for Business though and still cannot create/save templates that I can see. "New Outlook doesn't (and may never) support this feature in full." I hope you are wrong about that, but we'll see, I guess.
So, what will Office Home & Business 2024 give me that I don't already have? I might be missing your point. - Hornblower409Brass Contributor
Avoid all the FUD and by a license for https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2024/cfq7ttc0pbm7?
- GeoffLCSIron Contributor
Well, done! Teresa_Cyrus ...I am in the process of pulling together a new Training Guide this year for the new Outlook, but at this stage, at least with my clients, most have taken my advice and not switched yet. But I recognise it's going to happen soon....
I also conduct training. Some companies have prematurely "switched to New Outlook," so I have a YouTube channel dedicated to It.
- GeoffLCSIron Contributor
Well, that's good to know! I will make a feature request later! To be honest, I'm staggered they released the New Outlook so early, when it's clearly not up to standard. I train hundreds of people each year in how to use Outlook more effectively. My standard response when people ask me should I switch over is NO, not yet, it's not ready for public consumption LOL...🤣
Though to be fair, I do like some of the features. At least the meeting acceptance issues have been resolved with the RSVP feature. You are correct. The MyTemplates is not helpful at all. The size restrictions do not support any objects other than text.
Good news, Quick Parts are coming soon!- frostycanCopper Contributor
It sounds like Microsoft needs to consider Sonos' disastrous 2024 because of the introduction of a replacement app that took away existing features. As users, we expect a richer feature set over time, not fewer.
At this time, you can not save new templates in New Outlook. However, you can open existing ones in New Outlook.
Watch this video for the details: https://youtu.be/6HoYiraeHXk#traccreations4e 2/6/2025
- GeoffLCSIron Contributor
Thanks Teresa_Cyrus yeah, I had already figured out how to open my existing Templates in the new Outlook, which is sort of OK, BUT not really workable as perhaps like you, I use a lot of email templates, and I need to be able to update them frequently. Just another reason to hold off moving to the new Outlook sadly.
I have switched over on one of my devices just to start discovering what this program can do, but I wasn't really expecting that not being able to save an email template would be one of them!
Nice Video though and thanks for taking the time to share it.