Forum Discussion
Nathanp
May 29, 2025Copper Contributor
Email Signatures vanishing - New Outlook
A number of people in my office had their email signatures vanish at some point overnight. We can go to sent emails and they are there, but when you go to your signature settings, nada. The signature...
cheese_louise
May 30, 2025Copper Contributor
This morning I got lots of good reports of this being fixed. It appears to have been resolved with the very latest update Client Version: 20250523006.11
(someone who was still on Client Version: 20250523006.10 was still seeing the issue until we forced the update using the steps I have included below)
If New Outlook doesn't update on its own after a close & relaunch, you can force the update using:
Start > Run > olk.exe --force-update
**note: it's been my experience that these olk.exe commands sometimes swap between using a single dash & a double dash, so if the above throws an error that New Outlook can't do that command, try it as "olk.exe -force-update" (without the quotes) instead
Hope this helps!