Forum Discussion
Nathanp
May 29, 2025Copper Contributor
Email Signatures vanishing - New Outlook
A number of people in my office had their email signatures vanish at some point overnight. We can go to sent emails and they are there, but when you go to your signature settings, nada. The signature...
May 30, 2025
It's a bug. Microsoft is aware but I don't have an ETA yet. They said it was intermittent. It may be limited to users on targeted release, but I can't confirm. (I'm on targeted release.)
New Outlook stores signatures in the cloud. Classic Outlook also stores in the cloud (if you have at least one Exchange mailbox), but you can disable synced signatures. Classic can also access locally stored signatures. They will be on the Insert > signature menu or in the signature editor at the very end, under Signatures on this device, but you cannot add new ones there.
- Matt_GulaMay 30, 2025Copper Contributor
Thank you for the post, Diane! Do you happen to have link to the bug report/status? I haven't been able to find an official statement from Microsoft.