Forum Discussion
Email body shows HTML in plain text
Dear community,
We've noticed this morning that outbound emails outside organization are delivered with HTML code in plain text. We have this issue when:
1- the receipient email is outside the organization
2- Email has attachment or image in the body
We have Sophos Email Protection Enabled - but I am not sure if this issue is related, since it has been working properly for more than 3 months now.
Here is the body text for a simple email with an image in attachment:
--_000_AS8PR02MB763603B4423F3ABDC6F23751C0EB9AS8PR02MB7636eurp_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
This a test email!
--_000_AS8PR02MB763603B4423F3ABDC6F23751C0EB9AS8PR02MB7636eurp_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#954F72" style=3D"word-wrap:=
break-word">
<div class=3D"WordSection1">
<p class=3D"MsoNormal">This a test email!<o:p></o:p></p>
</div>
</body>
</html>
--_000_AS8PR02MB763603B4423F3ABDC6F23751C0EB9AS8PR02MB7636eurp_--
