Forum Discussion
Email aliases stripped when collecting mail by Exchange
Until recently I have collected email from the server using Outlook2016 using POP but, in preparation for Basic Authentication being deprecated in October, I switched to using Exchange on Outlook, be...
Hmmm. Tried to start from the beginning, by running the ShowAliasSetup.msi file again and selecting "remove ShowAlias". This seemed to be successful and ShowAlias no longer listed as an available Add-in in Outlook.
Then ran the msi file again to re-install ShowAlias. This appeared successful and ShowAlias was listed as an Add-In again. However I notice that the filename was adxloader64.dll, which is different from the AddinShim1.dll file shown in the instructions. Nevertheless, I proceeded to follow the remainder of the instructions on adding a "Received As" column.
This time every entry in the column is blank, and opening emails known to be sent to alias addresses shows only the "To:" address, without a "Received As:" box underneath, as shown in your example.
Any ideas? Is the different Add-in filename significant.
Then ran the msi file again to re-install ShowAlias. This appeared successful and ShowAlias was listed as an Add-In again. However I notice that the filename was adxloader64.dll, which is different from the AddinShim1.dll file shown in the instructions. Nevertheless, I proceeded to follow the remainder of the instructions on adding a "Received As" column.
This time every entry in the column is blank, and opening emails known to be sent to alias addresses shows only the "To:" address, without a "Received As:" box underneath, as shown in your example.
Any ideas? Is the different Add-in filename significant.
- Sorry I'm unable to assist at the moment. Try to uninstall the COM add-in and use a similar utility
https://www.ivasoft.com/showaliasowa.shtml- Hi Victor,
My mistake, it is working correctly: on newly received emails. The blank entries on the "Received As" column and missing "Received As:" box on the emails was only for emails already received. New emails to alias addresses, indeed even to the primary address, show both!
Thanks very much.
Microsoft should license this from you, and fix what has been a problematic Exchange bug since at least Outlook2010, in my experience!- Glad to know it works, ItsRKM
