Forum Discussion
AWR314
Apr 01, 2022Copper Contributor
Drag and Drop
Hi, All of a sudden I am unable to drag and drop items from Documents or Downloads to an email. I get a red circle w/ a diagonal slash. Any help appreciated. Thanks
GeoffS469
Jul 03, 2022Copper Contributor
All,
I finally found a fix that worked in this article: https://answers.microsoft.com/en-us/windows/forum/all/drag-and-drop-stops-working-randomly/c4d14c18-5a7d-4a3f-a15f-d5fb9cce1dc7
I had to use Lester BernardReyes third option, which was to create a restore point and do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files. I never trust that this sort of drastic action will not screw up my machine, but in this case Bernard was right and it worked, at least so far. AWR314, give this a try if your problem comes back. My drag'n'drop issue was in File Explorer but also occurred when trying to drag a URL from a browser to a file folder in File Explorer, which I do all the time to save recipes for future reference.
I finally found a fix that worked in this article: https://answers.microsoft.com/en-us/windows/forum/all/drag-and-drop-stops-working-randomly/c4d14c18-5a7d-4a3f-a15f-d5fb9cce1dc7
I had to use Lester BernardReyes third option, which was to create a restore point and do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files. I never trust that this sort of drastic action will not screw up my machine, but in this case Bernard was right and it worked, at least so far. AWR314, give this a try if your problem comes back. My drag'n'drop issue was in File Explorer but also occurred when trying to drag a URL from a browser to a file folder in File Explorer, which I do all the time to save recipes for future reference.
Teresa_Cyrus
Jul 04, 2022MVP
Glad you were able to find a fix. I missed that article. ![]()
And, I am not sure if I would have offered that one to you if I was not able to TEST it myself. When it comes to deleting dat files or asking a user to create a restore, it makes me nervous. ![]()
Again, I am glad you find a fix. And it is available to others.
Happy 4th of July!
Teresa