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Does New Outlook require a separate desktop license for each email address?
I have a business standard license which includes desktop versions of all Office products including Outlook. When I tried to add my other exchange email address to Outlook, I was blocked and have be...
- Sorry for the confusion here JanetVanPelt. I will follow up with these support agents to correct this mistake. The article is correct. And since you are on a Mac, you can reference this one which says the same thing from Mac. You'll find it by clicking the Learn More link in that dialog box you shared. https://support.microsoft.com/en-us/office/how-licensing-and-access-works-in-outlook-for-mac-13365c6c-7d94-4546-ad53-d92ee9e0ffa4
If you are still seeing that error, it is because you are on an older build of Outlook for Mac. Please update to 16.82.120.0 or greater.
Thanks AllenFilush for stepping in and thanks JanetVanPelt for the screenshot as that made it clear you were on a Mac. The version Allen referred to is the February 2024 release.
Robert thank you as well, and sorry not to have mentioned the Mac piece of the puzzle!