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AndrewWarland's avatar
AndrewWarland
Steel Contributor
Jun 03, 2020
Solved

Does a M365 retention policy with retain/delete prevent complete deletion?

What happens to emails when (a) an active Microsoft 365 retention policy, with a setting of 'retain then delete' after a given period, is still active on the mailbox, and (b) an end-user empties the ...
  • VasilMichev's avatar
    Jun 03, 2020

    That's indeed the case. Users cannot access any content held within the Purges or DiscoveryHolds folder, where such items are kept for the duration of the retention period. Such items are only accessible via content search/eDiscovery.

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