Forum Discussion

Copper Contributor

Sep 17, 2025

Difficulty in activation my Outlook classic (2013)

Hi, Earlier this year I bought Office 2024 family . That purchase appears in my account details. I installed Outlook classic on my old PC with the bought licence. Everything was perfect. I have jus...

rogerreed

Brass Contributor

Sep 20, 2025

Hey Pierre!

Try signing out of Office, removing any linked Microsoft accounts in settings, then sign back in with the correct @videotron.ca account. This should fix the activation issue.

Good luck!

P_Naccache01

Copper Contributor

Sep 27, 2025

Hi Roger

Just noted your reply. I did not get (or discarded the notification message? Sorry.

I did remove the Microsoft account from settings. But I did not sign out of Office.

Will retry at a calmer moment :-)

Thanks a lot

Pierre