Forum Discussion
Difficulty in activation my Outlook classic (2013)
Hey Pierre!
Try signing out of Office, removing any linked Microsoft accounts in settings, then sign back in with the correct @videotron.ca account. This should fix the activation issue.
Good luck!
- P_Naccache01Sep 29, 2025Copper Contributor
Hi Roger,
I should have mentioned that the Classic Office 2024 apps work fine.
Frankly, given that Office works but Outlook does not, and given that I have found a decent alternative to Outlook. I am scared that if I sign out of Office, not only it may not solve my Outlook issue but it may lock me out of Office apps.
I spent a week trying different solutions, I did remove my @outlook.com from the settings, and I may have signed out and re signed in, but the thought of re-opening the issue is not appealing to me.
So I dont think I will even try it until, for some reason, I am forced to sign out of Office.
Thanks anyway.
P.
- P_Naccache01Sep 27, 2025Copper Contributor
Hi Roger
Just noted your reply. I did not get (or discarded the notification message? Sorry.
I did remove the Microsoft account from settings. But I did not sign out of Office.
Will retry at a calmer moment :-)
Thanks a lot
Pierre