Forum Discussion

TIMMY2TOES's avatar
TIMMY2TOES
Copper Contributor
Aug 09, 2025

deleted

Why do my safe senders e-mail go to deleted area not the inbox

Thank You

TIMMY 2 TOES

1 Reply

  • rogerreed's avatar
    rogerreed
    Brass Contributor

    Hello TIMMY2TOES!

    May your safe sender emails are selected as spams that’s why they go to the deleted area. In addition, this can happen due to the filters you have added to your email account. You need to check all the settings on your email account and remove the safe sender’s email from spam.