Forum Discussion
Deleted Calendar Events still showing for some users in legacy outlook
Inside legacy outlook some deleted events still appear when my line manager views my manager other colleagues do not have this issue and the events are not present in my calendar.
Any thoughts?
1 Reply
1. Quick Force Synchronization
Press Ctrl+Shift+F9 in Outlook (force re-download calendar)
Switch views:
Calendar → View → Change View → “List” → Filter “Deleted”
2. Steps for complete removal
Method A: Empty the server cache
Exit Outlook
Delete the local cache file:
del “%localappdata%\Microsoft\Outlook\*.ost” /q
Restart Outlook (rebuild cache automatically)
Method B: MAPI Properties Reset
Administrator runs CMD:
cmd
outlook /cleanfreebusy
outlook /cleanreminders
3. Administrator background cleanup
Exchange Online operations:
Connect to Exchange Online PowerShell:
powershell
Connect-ExchangeOnline
Force the residuals to be cleared:
powershell
Remove-CalendarEvents -Identity email address removed for privacy reasons -CancelOrganizedMeetings $true
4. User self-service fixes
Web-based authentication:
Login to Outlook Web App
Calendar → Right click on a folder → “Empty Folder”.
Check calendar entries in “Deleted Messages”.
