Forum Discussion
Copilot Changes in New Outlook
I am a daily Microsoft 365 Copilot user and I believe the recent change that stores simple Outlook rewrite actions as Copilot chats is a major product design mistake.
Previously, rewriting an email felt like using a productivity tool:
- Make it shorter
- Make it more professional
- Translate to English
- Improve wording
These are small, transactional actions.
Today, many of these actions are being stored as full Copilot chat conversations. As a result, my Copilot history is becoming flooded with hundreds of meaningless entries that I will never revisit.
This creates several problems:
1. Chat history becomes useless
I use Copilot for real work:
- research
- project planning
- technical analysis
- brainstorming
- business decisions
Those are conversations I may actually want to find again.
I do not want those buried between hundreds of:
- "make this friendlier"
- "translate to xyz"
- "shorten this email"
2. Rewriting and chatting are different use cases
Rewriting text is not the same thing as having a conversation with Copilot.
These should be treated as different workloads.
3. There is no meaningful user control
As far as I can tell, there is currently no setting that allows:
- Keep Copilot chat history
- Keep Copilot memory
- Keep Copilot functionality
- BUT do not save email rewrite actions as chats
This should exist.
4. The current experience actively reduces usability
Every small email edit generates more clutter.
The more I use Copilot, the harder it becomes to find valuable conversations.
That is the opposite of what a productivity tool should achieve.
What Microsoft should do
At minimum:
- Add a setting: "Do not save rewrite actions to chat history"
- Add a setting: "Handle rewrite actions as temporary sessions"
- Keep email rewriting separate from long-form Copilot conversations
What I am really considering:
I am responsible for Microsoft 365 services in my organization and I am seriously questioning whether this direction makes sense for our users.
A productivity tool should reduce noise, not generate it.
If Microsoft continues merging every small action into persistent chat history without giving users control, I will honestly start evaluating alternative AI solutions.
Please give users back the ability to separate quick rewrite actions from actual Copilot conversations.
If Microsoft believes this is the intended user experience, I strongly disagree. However, if there is already an administrative setting that separates email rewrite actions from normal Copilot conversations, please point us to it. I would be very happy to learn that I overlooked such an option.