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MarionatdjianYR's avatar
MarionatdjianYR
Copper Contributor
Sep 29, 2021

Conversation mode - How to keep replied & Tr emails with change of subjects

Hi everyone,

 

I have been recently struggling with the conversation mode (that I love obviously). But one of my coworker is changing the subject of emails while replying or transferring emails which remove the actual answer of the conversation thread...

I have been unable to find a setting that allows all emails (that are a reply or a transfer) to stay in the same conversation even with a change of subject. Does it exist?

 

I guess this is actually based on the email subject so no, but dropping this here in case!

 

Thanks!

  • MarionatdjianYR's avatar
    MarionatdjianYR
    Copper Contributor
    FYI, I have tried to change email subjects back to the original name subject afterwards, but it doesn't come back into the conversation group.

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