Forum Discussion
Contact Information Showing Different Contact in People View
This one has got me stumped, can't find anything online about it. So basically, I have a user, uses Outlook 2019 but this happened previously when she was using Outlook 2010 also, Exchange 2013, Act...
Is she seeing the same issue in Office online? portal.office.com? please be sure that the address book is updated and as a test, you can take the user out of cached mode and see if that makes a difference. Another test would be to see which release version is she on, have her try semi-annual as it happens to be a more stable release.
Ash, MCE
Ash365 This is not Office365, just Office 2019 Pro Plus Install. But yes, the contacts do look the same (wrong) when logged in to Exchange through the Outlook Web App so that makes me think that cached mode would have no effect but I could try it.