Forum Discussion
Chris Varner
Jun 27, 2019Copper Contributor
Conditional Access MFA Outlook 2016 question
We just set up conditional access and when trying to authenticate users in Outlook 2016, it just continues to prompt for a password and will not work. I had to turn off conditional access for the aff...
VasilMichev
Jun 27, 2019MVP
Make sure Modern auth is enabled on the client, as well as service-side. What you are describing looks like the good old basic auth prompt - it will not work once MFA is enabled for an account. And forget about app passwords, they should be avoided wherever possible.
Chris Varner
Jun 27, 2019Copper Contributor
VasilMichev Thank you for your help. After reading your response, it prompted me to check Exchange online to see if it had modern authentication enabled. I had read this was enabled by default. However, when I checked ours, it was disabled. I enabled it and things started working after that. Thank You for your help!