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Unlockaccess_'s avatar
Unlockaccess_
Copper Contributor
Sep 09, 2022

Compliance lock

Compliance locking is when ur account is put on a temporarily hold and most cases this happens when a person trys to complete a file transfer to verify ownership of the account and then what happens is Microsoft can not verify ownership so then it is locked then the original owner has to go to aka.ms/compliancelock and fill out the form then within 24-72 they will contact you back asking for all the information to verify ownership the information you will need is

:Gamertag

:phone number on the account

:old email that was on the account

:emails on the account

:old passwords

:New password:

:Devices you used on the account 

:IP address

:Date of birth

:console type

:Console ID

:Xbox network device ID

:billing information on the account

if you had 2FA on when you got locked there is nothing Microsoft can do to unlock ur account sadly you might wonder why is this :method around it is normal protocol when somebody is trying to establish ownership of a account for it to go on hold until somebody can verify ownership 

if you need help contact 

https://support.xbox.com/en-US/contact-us

or dm me on Instagram Unlockaccess_ if you have any questions about it

  • go's avatar
    go
    Copper Contributor

    This happened to me. I botched most of the info long ago on a particular xbox account of mine, it got locked when i reported it to ms after suspicious activity 🤣@Unlockaccess_ 

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