Forum Discussion
"collaborative inbox" (like Gmail)
Hi all On you tube i saw some videos showing this tool. Seems interisting, or better .. absolute vital for small offices. Is there a way to reproduce this - today - in outlook with exchange online...
Hi,
I know this is an old thread and I am asking the same questions.
I don’t want to use 3rd party collaborative emil solution like Front, etc, or ticketing solution like Jira, etc. As Stefano mentioned I would like to find a way to track Customer Service Department email productivity and also I want to make sure to not have 3 agents working the same emails from the same clients.
So, did I miss something since 2016? Lol
That's exactly what we are looking for as well.
Anyone from Microsoft team can provide any news or insight regarding such function? Thanks!