Forum Discussion
Click to new outlook icon stops gmail account to work.
User "unintentionally" clicked to new outlook icon and gmail requested password change.
With new gmail password account stopped to work.
In one computer I managed to fix this by generating Google Apps password and entering into Outlook.
And of course switching back to classic outlook.
2nd computer same gmail account - no success.
I used Control panel Maill app for Imap mail setup.
Gmail account passes Mail account test with new app password successfully but Outlook still fails - "can't synchronize subscribed folders .... Cannot connect to server"
I created 2nd Gmail app password named outlook 2.
Control panel Mail setup passes test but outlook can't access.
From Outlook, when accessing account settings and repair, there is error "We couldn't log on to the incoming IMAP. Please check account name and password. And of course - there is no way to access to "check account and psw"
Feels quite crazy to me.
Should I tell my friend after 4 hours of work, that forgot accessing Gmail in Outlook?
1 Reply
- GodANarcissistIron Contributor
Delete the existing Gmail account in Outlook, then re-add it and make sure to use the Google-generated app password as the password.