Forum Discussion
Clean a shared box in Outlook
Hello, In a personal mailbox on Outlook, you can clean the box with the function Mailbox Cleanup. This function seems to not be existing on a shared mailbox. Is there a way to use it in such a ...
This, and many other functionalities are only available when the mailbox is added as full-fledged account in Outlook (via File -> Add account), as opposed to automapping it or adding it as additional mailbox via Account settings. Use OWA as suggested above, or configure the mailbox as additional account instead (make sure to provide *your* credentials when prompted).
Hello,
Thanks for your answers.
Unfortunately, I can't manage to connect to OWA... I will contact my IT admin to let them modify my account, as Vasil explained.
Best regards,
Sylvain