Forum Discussion
Classic Outlook folder and favorites issues
I have a single user who is experiencing the most frustrating issues with outlook classic. Pinned favorites My co-worker has 3 accounts in her Outlook and pins the inboxes of those accounts to her...
- That usually indicates an Outlook shutdown issue as that is when these settings are saved. A common root cause is having an add-in installed which keeps the outlook.exe running or worse; crashes it. Which COM-Add-Ins do you have installed?
Also see; Outlook doesn’t close or outlook.exe process keeps running | Robert 365 - That could indicate a connection issue which, from the info provided, could or could not be caused by the same add-in. When this happens, does Outlook still state that it is connected? In the bottom right corner, it should state: Connected to: Microsoft Exchange