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Magtandia's avatar
Magtandia
Copper Contributor
Jul 26, 2023

Cant sign into outlook with defunct email address

Hi, I recently left a job so my outlook account for that job has been deleted. When I open outlook, it prompts me for the password for that account before I can get into the account to delete it. But i dont have a working password for that account any more. so I cant get into the app to delete it and link a new account! how do i wipe that account from outlook but without having to enter the password for it???

  • Hi Magtandia,

    Please re-create the Outlook mail profile and sign-in with another active Microsoft 365 account.

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