Forum Discussion
Magtandia
Jul 26, 2023Copper Contributor
Cant sign into outlook with defunct email address
Hi, I recently left a job so my outlook account for that job has been deleted. When I open outlook, it prompts me for the password for that account before I can get into the account to delete it. But i dont have a working password for that account any more. so I cant get into the app to delete it and link a new account! how do i wipe that account from outlook but without having to enter the password for it???
- MathieuVandenHautteSteel ContributorHi Magtandia,
Please re-create the Outlook mail profile and sign-in with another active Microsoft 365 account.- MagtandiaCopper Contributor
hi thanks so much thats really helpful! i was able to go in through control panel and fix that MathieuVandenHautte