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James Kunz's avatar
James Kunz
Copper Contributor
Dec 06, 2023
Solved

Can't send Spectrum emails in Outlook, Spectrum blames outlook

Running Windows 11 and using default "Mail" program, but that's going away and we're supposed to use the "new" Outlook. I have set up multiple email accounts there, yahoo, hotmail, and spectrum. ...
  • James Kunz's avatar
    James Kunz
    Dec 07, 2023

    Shell1405 

     

    Apparently it IS Outlook trying to sync emails to its cloud before sending out .. please see my post on the spectrum community site:
    https://community.spectrum.net/discussion/comment/185933#Comment_185933

Shell1405's avatar
Shell1405
Copper Contributor
Dec 06, 2023

James Kunz 

 

I ran into the same problem last night and today!  This was working fine most of yesterday and I gave it a night to correct and I still can't connect with Outlook, only Spectrum's email.  I contacted Spectrum support this morning and they don't support third party software, i.e. MS Outlook!  I get it but none of my settings changed and we are unable to access on our laptops and phones now.  

Shell1405's avatar
Shell1405
Copper Contributor
Dec 06, 2023
Let me know if you get anywhere with this! Thanks!!
  • James Kunz's avatar
    James Kunz
    Copper Contributor
    Dec 07, 2023

    Shell1405 

     

    Apparently it IS Outlook trying to sync emails to its cloud before sending out .. please see my post on the spectrum community site:
    https://community.spectrum.net/discussion/comment/185933#Comment_185933

    • nexusmikeo's avatar
      nexusmikeo
      Copper Contributor
      Jan 31, 2025

      says  I dont have permission to view that even after creating an account.  could you share the info here?  Just started having this problem earlier this week

    • OliverHarris's avatar
      OliverHarris
      Copper Contributor
      Sep 23, 2024

      James Kunz 

      James Kunz wrote:

      Shell1405 

       

      Apparently it IS Outlook trying to sync emails to its cloud before sending out .. please see my post on the spectrum community site:
      https://community.spectrum.net/discussion/comment/185933#Comment_185933

      Thanks, For helphttps://baddiehub.news/

    • RobertT415's avatar
      RobertT415
      Copper Contributor
      Aug 01, 2024

      James Kunz 

      I recently purchased a Laptop with Windows 11. I am trying for few day to set up Outlook 2016 with a Spectrum e-mail account. Whatever i am doing and all recommendations found on internet do not work!!!

       

      However i have a desktop where i upgraded to Windows 11. The Spectrum Mail and Outlook 2016 continue to work perfectly in same configuration/setup.

       

      I also do believe that there is something with the OS. I tried to compare some of the OS settings between the two pieces of hardware. For example i found the Mail settings in the Security and Privacy  to be different (Laptop - is enabled; PC -is disabled). So now I'm  taking a short break.

       

      If someone has an idea that can share i will really appreciate it and be grateful !!! ♥

      But until then I lost my confidence that computing is an exact science:cool:

      Thank you!!!

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