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KimberlyB1650's avatar
KimberlyB1650
Copper Contributor
Aug 18, 2024

Can't seem to get my son's password changed

My son has an Xbox. I created an outlook account for him. Now I can't seem to get his password reset. It keeps resetting MINE. Every time we try and sign on via Microsoft.com/link, it says error! Help please

1 Reply

  • Hello! Unfortunately, your question isn't one that can be appropriately answered on the Microsoft Tech Community site. You'll need to reach out to support.microsoft.com or support.xbox.com about this question. Sorry about that!