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KimberlyB1650's avatar
KimberlyB1650
Copper Contributor
Aug 18, 2024

Can't seem to get my son's password changed

My son has an Xbox. I created an outlook account for him. Now I can't seem to get his password reset. It keeps resetting MINE. Every time we try and sign on via Microsoft.com/link, it says error! Help please

1 Reply

  • EricStarker's avatar
    EricStarker
    Gold Contributor
    Hello! Unfortunately, your question isn't one that can be appropriately answered on the Microsoft Tech Community site. You'll need to reach out to support.microsoft.com or support.xbox.com about this question. Sorry about that!

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