Forum Discussion

igo23's avatar
igo23
Copper Contributor
May 07, 2026

Can't see or edit contact lists suddenly

Hi, I am not super techy but have used without problem the contact lists in outlook (logging in on a browser) for years. Suddenly, I can't see my lists anywhere, but if I write a new email, I can still select a contact list in the address bar. However, if I click the 'people' icon now, I only see my address book as a list of alphabetical contacts. Can anyone tell me what to do? I am using a MacBook. Thanks

1 Reply

  • Jamony's avatar
    Jamony
    MCT
    Jul 11, 2026

    Hi igo23, if the list still appears while composing but not in People, it may still exist but the People page is not showing it correctly. Try Outlook on the web in an InPrivate window, then open People and look specifically under contact lists, not normal contacts. If possible, export your contacts before changing anything. If the lists remain usable in compose but invisible for editing, that is likely a Microsoft-side UI/account issue rather than something you deleted.