Forum Discussion
can't get outlook mail to send or receive mail
have a new computer. did the email in outlook, filled out all information and still it does not turn on can't send or receive mail
Any error messages? That would be a big help in trying to troubleshoot.
What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?
What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?
Hi, Diane, I don't know if you're still providing help but I have the same problem. That said, the issue was all me. I got a new laptop and installed Office Home & Office 2024. I then copied my IMAP email from documents/my outlook and I copied my data file from appdata/local/microsoft/outlook to the new laptop. My email is IMAP but my default data file is a .pst. I found my IMAP data file but Outlook won't use it. Ergo, I can neither send or receive email. I am not offline, my Internet is fine, I've run scanpst.exe as well as the repair tool in Outlook.
In advance, thank you!
Nick.
