Forum Discussion
Can't collapse all groups in new Outlook?
roblinb, I just wanted to share the information I just found by asking Copilot. Not very good news I'm afraid 😐. Looks like we will only be able to collapse by the grouping we have chosen for example mine are grouped by date, so I can click on the and collapse all emails by day group. Hope this helps!
In the newest version of Microsoft Outlook 365, the ability to collapse email groups is currently not available. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-view-question-collapsingexpanding/e886b4dd-14d5-4206-8357-43297ab842ee.
https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9.
If you have any other questions or need further assistance, feel free to ask!
That's just dumb and unacceptable. I'm forced by Microsoft to use New Outlook because I can no longer add new accounts on old Outlook. But they've taken away so much basic functionality. What a bunch of so and so's.