Forum Discussion
Can't collapse all groups in new Outlook?
roblinb, I just wanted to share the information I just found by asking Copilot. Not very good news I'm afraid 😐. Looks like we will only be able to collapse by the grouping we have chosen for example mine are grouped by date, so I can click on the and collapse all emails by day group. Hope this helps!
In the newest version of Microsoft Outlook 365, the ability to collapse email groups is currently not available. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-view-question-collapsingexpanding/e886b4dd-14d5-4206-8357-43297ab842ee.
https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-collapse-group-on-new-outlook-app-version/627fe51a-edd0-4156-be32-de3856a0e6f9.
If you have any other questions or need further assistance, feel free to ask!
LaurieB_2324 CoPilot told me it was possible via the "View Settings" menu. The button referenced did not exist and the source article was from 2014. Thanks CoPilot.
I'm adding myself to the list of peoples who's workflow is destroyed by the new Outlook. This is very basic functionality that pretty much every other mail client has, including the old version of outlook. Hopefully we are not too far off because I would love to be getting some value from my copilot license which only works in this version of outlook.